Customers LOVE OUR REMOTE!

"Okay. This is where we get them and call them out the Marketing Department on their bluff. There is absolutely no way that this remote is going to be programmed to control my TV, Cable + DVR, DVD Player, VCR and Audio Receiver in less than 5 minutes. In fact, I was so sure of this that I even went to the sports store to buy a stopwatch to prove them wrong. Well, I’m writing this with egg on my face because I programmed our remote to control all of the equipment mentioned above in just 2 minutes and 19 seconds – less than half the time promised – and I didn’t even read the directions… I must admit that I haven’t been this impressed by an affordable remote control since I reviewed the Harmony 688 from Intrigue (before they were purchased by Logitech). Like the original Harmony remotes the X10 iconRemote is truly revolutionary in its approach. It’s simply amazing what this remote is capable of without needing a PC."

"Well, I had more time last night to program our remote. Now it might be because I'm a newbie to a truly universal remote, but I think this thing is great. The features that didn't work on the TV and Audio modes can be programmed in learn mode. You just override the setting that was assigned by the default code to any key you want. As well, you can control other equipment when in a specific device. E.g. when I am watching a DVD, I programmed the Vol up, Vol dn, Mute for my reciever when in the DVD mode. This eliminates switching between devices to perform certain tasks. No lockups this time, I guess it must of been some combination of keycodes yesterday."

"Programming the (iconRemote) is a snap. In fact, it may be one of the most easily programmed remotes we've come across. Classically, programming remotes involved either typing in codes from an instruction manual or (as with the Logitech Harmony 890 line) attaching the remote to a computer to upload device profiles and preferences. The (iconRemote) instead uses a wizard--on the built-in screen--that takes you through the process step by step. Just choose the device type you want to set up (it can control as many as 10). A wizard takes you through programming each device, step by step, with the color screen explaining each step. Just choose the manufacturer (it lists all the top names), then cycle through the available codes until you get a response."

"There's no where to start. There is literally nothing I don't like about it. I had a home theater system with six (yes, count em' six) remotes on the table. I tried other Universal Remotes, but none had the speciality buttons I needed for certain functions. The biggest problem? My wife could not run it. I even had instructions printed out stating press this on remote 3 then this on remote 1 etc. But if she pressed the wrong button it was all over. She finally got upset with me and threatened to buy her own simple TV she could use. our remote changed all that. Now she presses HERS and most everything she wants is right there. If she wants to watch a movie, she presses Favorites then Movies and there are all the movie channels. I even used the Punchthrough option so she could turn the volume up or down regardless of which unit was selected. If you have more than one remote on your table, you need our remote!"
- Mike G., (unbiased product test panel tester)

Harmon Karden Horror Stories

"The first remote I purchased through a local electronics merchant. The remote was fairly difficult to program, but I was prepared for that since I also own a Harmony 880. Within the first 2 weeks, one of the buttons from the keypad fell off of the remote and could not be re-attached. I returned it to the retailer. The next remote I had was also defective and I determined that it was DOA. The second remote never acted like the first one and kept telling me that the battery was low even after the initial charging that I gave it (about 2 weeks). The software gave me the opportunity to contact support via email-- which I did, but their suggestions were worthless. I also selected the ""Contact Support via Phone"" option, but when I clicked it, I was sent back to the main menu. I guess they didn't want me to call."

"Charging station doesn't charge. RF Extender loses connectivity with remote. It's a process to get it to connect again.You have to take the extender out of the cabinet to update it every time you add a command or change anything. Sometimes these wires are fished through and are very difficult to extract.Make sure you take away all of the other remotes and steal their batteries so the customer can't use their Cable remote and get everything out of sync. TURN OFF THE HARMONY ASSISTANT. Sometimes you spend hours between calling tech support and getting the website to recognize the remote or the extender."

"Wow was I excited to get this remote! I have a flat-screen plasma TV with a processor, amplifier, CD and DVD player in a cabinet, so the RF remote capability was a necessity for me (unless I wanted to stand up and walk a few feet every time I wanted to turn the TV channel or adjust volume). But excitement quickly turned to irritation, then to frustration, and then to pure anger as I simply cannot get this product to work."

"Don't buy this product--good idea, needs to be Beta tested - Software is buggy, firmware out if date. Logitech support is the weakest I have ever seen. if this were a $40 item rather than a $400.00 Item, I would expect this."

The X10 iconRemote is built to the same exacting standards that we use when building for other major brand names like RCA and RadioShack. When you buy from X10 you get: Risk-Free 30-Day Money Back Guarantee Genuine X10 quality We manufacture with only high quality components ensuring reliability in almost any condition. Buying Direct from X10 works to your advantage. How? Because when we sell our product to you directly, you cut out the middle man and get the lowest price. Remember,you need to order soon to get this great package value! What's Included Select warranty to include 2yr Ext WarrantyPlus +$9.99 3yr Ext WarrantyPlus +$14.99 5yr Ext WarrantyPlus +$19.99 1yr ltd warranty (included) We were even honored with Consumer's Digest Best Buy award for some our products. A true honor from a respected name in consumer reporting. Who is X10? We have been designing and building consumer electronic products for major manufacturers for over 25-years. Many of the best-known brands in the world rely on X10's manufacturing experience and facilities for building many of their name brand products. X10 is also one of the world's largest manufacturers of remote controls for DVD players, VCR's, televisions and much more. Chances are good you already own an X10-built remote control and don't even know it!

Features: Never forget which channel is which - change channels by recognizable TV station icons! Easy to use and navigate - large vibrant LCD screen and big, easy-to-read buttons make this the most user friendly remote on the market No more arguing over the remote control - the iconRemote is the world's first Universal Remote with customizable HIS/HERS favorites buttons Customize the remote for every member of the family - set favorite channels for you, your wife, your kids and even the babysitter (up to 10 customized users) Control multiple devices from your favorites screen - hit the HBO icon for HBO on your satellite, then hit the ESPN icon for ESPN on your cable box Program it in under five minutes - easy set-up wizard walks you through step-by-step set-up No computer required - easy push-button programming No code lists needed - the iconRemote has the world's most complete remote codes list already built in! Learning feature allows your iconRemote to learn new buttons - control random play on your stereo, slow motion on your DVD player, favorite stations on your radio and more! Replace all of your remotes - the iconRemote controls up to 10 separate devices No charging required - the iconRemote comes with three AA batteries so it is ready right out of the box. It even stores all your settings when changing batteries. One-button control - one button turns on TV, DVD player, plays DVD and turns up surround sound Control any brand, make or model (TV, DVD, VCR, etc.) No user accounts required to set up remote

Easy Setup you can do in 5 minutes

1) Pop the batteries in your iconRemote.

2) Follow the easy set-up wizard instructions to program your remote.

3) Five minutes - no codes to enter, no computer to plug into - you're done!

The many features of our remote

Revolutionary Channel Icons ESPN, MTV, NBC - we all know the logos. With our remote, rather than boring channel numbers, over 200 recognizable logos come up on the remote screen. Just hit the logo of the channel you want! You'll never have to memorize channels or worry about guests not knowing what channel ABC or TNT is! Fantastic! Learn More >>	Easy enough for a kid to use! Yes, our remote is so easy that kid can use it. You can even set it in Kid Safe Mode, so you can limit what your kid can watch. Only want your kids watching PBS and Nickelodeon? No problem. In fact, you can set up to 10 customizable users. Hit the babysitter button and the babysitter’s setting will come up. Hit His and only your settings will come up. Hit Hers and only your wife’s settings will appear on the screen! Learn More >>
No more arguing over the remote with His/Hers Buttons Men are from Mars, Women are from Venus - our remote actually understands that we have different needs. You only watch ESPN, CNN and NBC. Your wife, on the other hand, only watches the Oxygen channel and E! Entertainment. our remote is easy to customize! When you hit HIS, only your favorite channels come up. When your wife hits HERS, only her favorites appear. Learn More >>	QuickPower: Easy one-touch control! With the QuickPower feature, our remote is easier to use than ever. Just hit QuickPower, then turn on or off the devices you want with the touch of a button! Now you can forget about pressing the Mode button, then pressing TV, pressing power, pressing Mode again, then pressing DVD and power. It’s one-touch simplicity! Learn More >>
No computer needed! A lot of advanced Universal Remotes require you to plug them into a computer to program. Not with our remote! Program it with the touch of a couple buttons - no computer required! Learn More >>	Code lists? Nonsense! our remote has the world’s largest built-in remote code library. That means that all of your existing devices – TV, cable box, DVD player, stereo, surround sound – most likely already have their codes built into our remote. If they don’t, our remote will easily learn them. So as you buy new entertainment devices, our remote learns to control them. Learn More >>
Future Proof Remote learns any new codes instantly In the rare event that our remote can't find the code for a certain device, simply point the old remote at our remote and it will automatically learn the code! It couldn't be easier! Learn More >>	Easy to use, large buttons With large, easy-to-read buttons, our remote is totally user friendly! You don't need your glasses to see each button and you don't need to scour the remote to find the right buttons. It's all laid out, easy to use and it all shows on the LCD screen! Learn More >>

X10 Guarantees You the Lowest Price on the iconRemote

What's Included Add Warranty Below 2yr Ext WarrantyPlus +$9.99 3yr Ext WarrantyPlus +$14.99 5yr Ext WarrantyPlus +$19.99 1yr ltd warranty (included)

 Get the support you need from the people who can help

1.800.675.3044 We are here for you 24/7 Customer Support X10 Wireless Technology is dedicated to making your purchase comfortable and easy. That's why we have a fully staffed call center available 24/7. We'll never ask you to give us your personal information or an email address before answering your questions. All you have to do is call, Skype or talk to us using our online messenger service, and we'll provide all the answers you need. Our Customer Service Representatives are experts. Since all they do is work with our line of products, X10 Customer Service Representatives are the most knowledgeable authorities on every product X10 offers. Don't buy your equipment from some gigantic online retailer! We're the manufacturer! You'll always get better service and expert answers from us.

* Advertised prices are only available in the United States of America. Canadian customers must call 1-800-675-3044 to place an order with our phone representatives to discuss shipping options. Products will NOT ship to Canada without speaking to a phone representative.

Speak to a X10 Customer Service Advisor Now!